Free Shipping on orders over $50
Refund Policy
Damaged or Defective Items
If your item arrives damaged or defective, please contact me within 7 days of delivery with photos of the damage. I’ll be happy to resolve the issue with a replacement or refund.
Non-Returnable Items
Due to the handmade nature of my products, refunds or returns are not accepted unless the item is damaged or defective upon arrival.
Order Cancellations
Orders may be canceled within 24 hours of purchase. After this period, cancellations are no longer accepted as I may have already begun crafting your item.
Contact Information
For questions or concerns about these Terms and Conditions, please contact me via:
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Email: soulcraftera@gmail.com
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Phone: 910-378-9682
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Social Media: facebook, instagram, tiktok
